Excellent CS

”Good morning, this is Commuity One FCU, XXX speaking, how may I help you?”
“Hey, good morning. I’ve been trying to contact your Sahara branch, but the number given on the website has been disconnected.”
”I see.”
”I’ve actually tried all of the listed branch numbers and none of them work. Some are disconnected and some just ring out to a voice mailbox. Why are there numbers listed if none of them work?”
”They’re there so that you may contact our branches directly.”
”But none of them work. At all.”
”We have those numbers so that you may contact your branch directly.”
”But it doesn’t work. None of them do.”
”Those numbers are there so you may contact us.”

Community One FCU, you suck.

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